Frequently Asked Questions

Orders placed by 2pm will be despatched same day. Standard UK shipping usually takes up to 48 hours, express shipping usually takes 24 hours.

Not just yet, but we're working on it. Sign up to our mailing list to be the first to know when we do.

Once your order ships, you'll get a tracking link straight to your inbox from Royal Mail. Obsessively refreshing is totally normal.

We accept unopened products within 30 days of delivery. If something’s not right, email us at hello@necessarygood.com —we’ve got you.

We're into minimal waste and easy recycling.

Box → Fully recyclable. Pop it in your paper recycling.

Bottle → Made from 100% recycled plastic. No rinsing needed—just recycle.

Pump → Made from mono-material PP. Some councils don't accept it so check your local guidelines.

Innerbottle® Balloon → Not currently recyclable, but it shrinks as you pump—so there’s less waste, and nearly zero product left behind.

Email us as soon as possible at hello@necessarygood.com and if we haven’t packed it yet, we’ll do our best to catch it. If it’s already on its way, you can return it once it arrives.

This formula uses well-tolerated ingredients and has no known contraindications, but we always recommend checking with your doctor if you’re unsure.

Ingredients: Aqua (Water), Glycerin, Cetearyl Alcohol, Caprylic/Capric Triglyceride, Ethylhexyl Palmitate, Triticum Vulgare (Wheat) Germ Oil, Niacinamide, Butyrospermum Parkii (Shea) Butter, Oleic/Linoleic/Linolenic Polyglycerides, Hydrolyzed Tomato Skin, Opuntia Ficus-Indica Stem Extract, Terminalia Ferdinandiana Fruit Extract, Sodium Hyaluronate, Sodium Hyaluronate Crosspolymer, Ceramide NP, Ceramide AP, Cholesterol, Sodium Ascorbyl Phosphate, Ceramide EOP, Sodium Lauroyl Lactylate, Tocopheryl Acetate, Panthenol, Phytosphingosine, Sorbitol, Lecithin, Citric Acid, Xanthan Gum, PEG-20 Stearate, Phenoxyethanol, Carbomer, Polyacrylate Crosspolymer-11, Caprylyl Glycol, Aminomethyl Propanol, Tetrasodium Glutamate Diacetate, Pentylene Glycol, Sodium Benzoate, Disodium EDTA, Hydroxyacetophenone, Potassium Sorbate, Glyceryl Caprylate, Phenylpropanol, Sodium Hydroxide, Sodium Phosphate, Disodium Phosphate, Sodium Chloride

You can find us right here at necessarygood.com and on Amazon.

Yes. It’s fragrance-free, alcohol-free, essential oil-free, dermatologically tested, and safe for sensitive skin.

NecessaryGood Bright & Hydrated Moisturiser is designed for normal to combination skin. The hydrating formula also makes this suitable for dry skin (you may want to use a richer moisturiser at night if you have particularly dry skin).

Absolutely. It's lightweight enough for the day, nourishing enough for night. One step, one product, no faff—just great skin, morning and evening.

Whether you're 25 or 45, this formula helps support healthy, hydrated, resilient skin.

Absolutely. It's lightweight enough for the day, nourishing enough for night. One step, one product, no faff—just great skin, morning and evening.

Our Bright & Hydrated Moisturiser is lightweight and designed to hydrate without suffocating your skin. If you’re particularly acne-prone, we always recommend patch testing or consulting your dermatologist.

Yes—despite the light texture, it delivers deep, all-day hydration. If you're especially dry, you can layer it or pair it with your favourite facial oil or balm.

Absolutely. It plays well with actives —helping to calm, hydrate, and reinforce your skin barrier. But as always we recommend patch testing or consulting your dermatologist especially after using stronger treatments.

Yes. It’s non-greasy, fast-absorbing, and provides hydration without heaviness. Expect glow, not shine.

Not with this one. It’s designed to work for both—hydrating and protecting by day, and supporting skin recovery overnight thanks to barrier-repairing ceramides, antioxidants, and pro-vitamin B5.

Ingredients: Aqua, Ethylhexyl Salicylate, C12-15 Alkyl Benzoate, Bis-Ethylhexyloxyphenol Methoxyphenyl Triazine, Phenylbenzimidazole Sulfonic Acid, Dicaprylyl Carbonate, Niacinamide, Silica, Butyl Methoxydibenzoylmethane, Sodium Polyacryloyldimethyl Taurate, Aminomethyl Propanol, Panthenol, Propanediol, Glycerin, Caprylyl Glycol, Sodium Stearoyl Glutamate, Tocopheryl Acetate, Gossypium Herbaceum Callus Culture, Caprylhydroxamic Acid, Xanthan Gum, Disodium EDTA, Pentylene Glycol, Citric Acid, Sodium Acetylated Hyaluronate, Sodium Hyaluronate, Sodium Hyaluronate Crosspolymer, Hydrolyzed Sodium Hyaluronate, Ethylhexylglycerin

This is a chemical sunscreen—designed with advanced UV filters (that's UVA and UVB) that absorb seamlessly into your skin for high, invisible protection.

Chemical sunscreens work by absorbing UV rays and converting them into heat, which is then released from the skin. This makes them ideal for daily wear because they tend to be lighter, more breathable, and less likely to leave a white cast.

Absolutely. It's broad-spectrum SPF 50 protection, shielding your skin against both UVA (aging) and UVB (burning) rays.

Thanks to antioxidant-rich cotton plant stem cell extract, it helps defend your skin against blue light damage from screens and daily environmental stressors.

Nope. Our Protected & Hydrated SPF 50 formula uses advanced, invisible UV filters—so it melts in without a trace and leaves no white cast. It's also great under make-up - it does not pill and provides a lovely glowy, hydrating base for makeup. No one will ever know you're wearing it.

Every. Single. Day. Apply generously in the morning—and reapply every two hours. Sun protection isn’t a once-a-day thing.

Use about two fingers' worth for your face and neck. Don’t be shy—proper protection means a generous layer.

While we haven’t officially tested for a “non-comedogenic” label, this formula is formulated without pore-clogging ingredients like mineral oils, heavy silicones, and lanolins.

Yes. It’s lightweight, non-greasy, and absorbs quickly, leaving a natural skin-like finish. No heavy, shiny residue here.

Yes. It’s fragrance-free, alcohol-free, essential oil-free, dermatologically tested, and safe for sensitive skin.

Yes. UV rays don't hibernate. They’re present even on cloudy, cold days, and UVA rays (the ones responsible for premature aging) can pass through windows, clouds, and even airplane glass. Daily SPF is your skin’s year-round insurance—especially if your desk is near a window or you’re a fan of the window seat on flights.

Yes. NecessaryGood Protected & Hydrated SPF 50 has an invisible, non-greasy finish that plays well with primers and foundation. No pilling, no sliding. Invisible Comfort. Serious Protection. No White Cast. Because we believe you shouldn't have to chose between protecting your skin and looking great.

This SPF is not water-resistant. If you're swimming or sweating heavily, you’ll need to reapply regularly and top up with a water-resistant SPF where needed.

Depends on your skin. This SPF is hydrating enough that many skin types can wear it solo. If your skin runs dry, you can layer it over your regular moisturiser for extra comfort.